Services & Facilities
We are delighted to give a warm welcome from the Management Team and Retailers here at High Street Mall. We hope you enjoy your visit to this website, and we make every effort to provide high standards of customer care and service. We are confident you will not be disappointed should you wish to visit us.
Services
Wheel Chairs
The centre provides 6 free chairs for the use of customers with mobility issues. These can be reserved by contacting the centre office on 028 3836 2251.
Customer Care
All staff at the centre are trained to the highest customer care standard of Welcome Host and Welcome Host Plus for all senior staff. Also each member has received their Welcome All certificate for disability training.
First Aiders
All staff at the centre are first aid trained for your health & safety.
Security & CCTV
For your safety we have 24 hour security and a high tech digital system covering the entire centre.
Radio Link
High Street Mall tenants and security are part of the Portadown Retailers Against Crime Net, linking the town centre for your added safety.
Safe Child Scheme
All stores are registered and trained in the safe child scheme to assist with lost children quickly and effectively.
Kiddie Carts
3 carts are available for hire at £2 per hour. Each cart has a kddie car in front and trolley behind to keep the kids entertained whilst you shop.
Car Parking Charges
- 0 - 2 Hours: £0.20
- 2 - 3 Hours: £0.80
- 3 - 4 Hours: £1.00
- 4 - 5 Hours: £1.30
- 5 - 6 Hours: £1.60
- 6 - 7 Hours: £1.90
- 7 - 8 Hours: £2.20
- 8+ Hours: £2.50
Covered Parking
The centre provides over half of its 541 parking spaces undercover for all our wet and busy days.
541 Spaces
Free parking from 6pm every Wednesday, Thursday, Friday and all day Sunday.
Baby Changing
2 baby stations are provided within the main toilet area, with additional feeding area including bottle warming facilities in Mothercare.
