High Street Mall provides many services to enhance your enjoyment when visiting the centre:

• Public Toilets
  • The centre provides toilets for your convenience including 2 disabled toilet facilities (location)
• Telephones
  • Are located at every entrance lobby of the centre (location)
• Baby Changing
  • There are two baby changing rooms located in the main toilet block and a bottle warming service and quiet room located in Mothercare (location)
• Wheel Chairs
  • The centre provides 6 free chairs for the use of customers with mobility issues. These can be reserved by contacting the centre office on 028 3836 2251
• First Aiders
  • All staff at the centre are first aid trained for your health & safety
• Customer Care
  • All staff at the centre are trained to the highest customer care standard of Welcome Host and Welcome Host Plus for all senior staff. Also each member has received their Welcome All certificate for disability training
• Safe Child Scheme (Read more)
• Kiddies Rides
  • The centre provides children’s rides and cranes for their amusement
• Postbox
  • Located at the entrance to the centre from the car park (location)
• Passport Photograph
  • A passport booth is located in mid mall and also in Gordon’s Chemist at the entrance from the car park (location)
• Digital Photography
  • Have your photographs instantly when you use this service located in Gordon’s Chemist
• Security & CCTV
  • For your safety we have 24 hour security and a high tech digital system covering the entire centre
• Radio Link Cover
  • High Street Mall tenants and security are part of the Portadown Retailers Against Crime Net, linking the town centre for your added safety
• Centre Directory
  • There are two directories located at the High Street entrance and car park entrance of the centre with full listing of tenants and services available
• Can, Clothing & Bottle Banks
  • Provided in the main car park adjacent to Woodhouse Street entrance
• Covered Parking
  • The centre provides over half of its 541 parking spaces undercover for all our wet and busy days
• Widened Parking Spaces
  • 17 Disabled parking spaces and 10 Parent / Baby spaces (location)
• Cheapest parking in Portadown (Car Park Charges)

Of course, there are many other services on offer and we also provide the utmost security for you and your vehicle whilst you enjoy the unbelievable choice in High Street Mall.

We are always aware of the need to adapt to our customers needs. If you have any comments or suggestions you would like to make, please complete the form provided here.

Enjoy your visit to High Street Mall.